Cookie Policy

  1. Company Information

Company Name: LIFLICON-SG PTE. LTD.
Brand Name: Chillseggo
Registered Address: 18 Sin Ming Lane, Singapore 573960
Registration Number: 202012395M
Email: refrigerator@chillseggo.com
Telephone: +65 62610626

  1. What Are Cookies?

Cookies are small text files stored on a visitor’s device when visiting our website. They help the website function properly, remember user preferences, and support website performance and checkout processes.

  1. How We Use Cookies

We use the following categories of cookies to ensure the smooth operation of our website and a secure purchase journey for our kitchenware and home organisation products:

Strictly Necessary Cookies: Required for core website operation, shopping cart functionalities, and secure user sessions.

Preference Cookies: Used to remember your choices, language settings, and regional preferences.

Analytics Cookies: Help us understand customer browsing behaviour to improve our website performance and product presentation.

Payment-Related Cookies: Deployed during the checkout process to ensure secure transaction handling and fraud prevention. These are processed securely by our payment gateway partner, Stripe, in accordance with its privacy standards.

  1. Cookie Consent

Visitors located in the European Economic Area (EEA), the United Kingdom, and other regions where consent is required will be presented with a Cookie Banner.

We only use non-essential cookies after a visitor has actively provided consent by clicking the “Accept” button on our Cookie Banner.

Visitors may accept, reject, or modify their cookie preferences at any time.

  1. Cookie Retention

Cookies are retained only for as long as reasonably necessary for their intended purpose and in accordance with applicable laws.

Strictly necessary cookies are generally retained from the current browsing session up to 12 months.
Preference cookies are generally retained for up to 12 months.
Analytics cookies are generally retained for up to 26 months.
Payment-related cookies may be retained for up to 24 months where operationally required.
Records of cookie consent may be retained for up to 5 years to demonstrate legal compliance.

  1. Third-Party Cookies

Certain cookies are deployed by authorised third-party service providers. Specifically, payment-related cookies used during the checkout and fulfilment stages are operated by Stripe to facilitate secure end-to-end payment processing. While we partner with reputable international service providers, these third-party cookies are managed directly by their respective issuers in accordance with their privacy standards.

  1. Managing Cookies

Most web browsers allow visitors to control, block, or delete cookies through browser settings. Disabling certain cookies may affect the availability of some website features.

By using www.chillseggo.com and making cookie selections through our Cookie Banner, visitors acknowledge this Cookie Policy.